Your happy customers
aren't on Google. Yet.
iducomm sends a quick SMS or email after every visit. Happy customers land on your review page with one tap. Unhappy ones share privately — with you, not the internet.
Works with any review platform
Maple Beauty: Hi Sarah, thanks for visiting us today! We'd love to hear about your experience — it only takes 30 seconds:
Reply STOP to opt out
Your rating is holding you back.
And you don't know it yet.
Customers are making decisions about your business based on reviews you never asked for. The gap between the experience you provide and what shows up on Google is costing you bookings, walk-ins, and revenue — every single day.
Every 100 happy customers…
Source: BrightLocal Consumer Review Survey 2025
of customers read Google reviews before choosing a business
BrightLocal 2025
of consumers won't visit a business rated below 4.5 stars — up from 17% just two years ago
Wiserreview 2026
of potential customers are driven away by a single unaddressed negative review
Harvard Business Review
revenue increase for every one-star improvement in your average rating
Michael Luca, Harvard
The fix is simple: 65% of customers leave a review when asked. They just need a nudge — at the right moment, in the right way. That's exactly what iducomm does.
From visit to 5-star review in four steps
No technical setup. No complicated dashboard. Just more reviews — on autopilot.
Add your customers
Import a CSV or add manually. Just name + phone.
We send the message
A friendly SMS goes out at the timing you choose.
Happy customers review
4–5 stars → straight to your Google listing.
Unhappy ones tell you
1–3 stars → private feedback, before it goes public.
A message that feels human, not automated
Short, warm, personal. Customers tap the link, rate in one tap, and either land on Google or share privately. The entire journey takes under 45 seconds.
Maple Beauty: Hi Sarah, thanks for visiting us today! We'd love to hear about your experience:
What business owners actually say
Not cherry-picked. Just what happens when you consistently ask.
Kevin Tran
Owner · Peak Auto Service"Went from 31 reviews to 118 in 2 months. Wish I'd done this years ago honestly."
Fatima Al-Hassan
Owner · Luxe Nail Studio"Honestly didn't expect much. First week we got 9 reviews. That was more than the previous 6 months combined."
Omar Shaikh
Owner · Precision Auto Detail"Setup was like 10 minutes. I was skeptical but it's been running itself for 4 months."
Nadia Leblanc
Owner · Studio Nadia Aesthetics"Our booking rate from Google went up 40% over three months. iducomm is the only thing that changed."
Kevin Tran
Owner · Peak Auto Service"Went from 31 reviews to 118 in 2 months. Wish I'd done this years ago honestly."
Fatima Al-Hassan
Owner · Luxe Nail Studio"Honestly didn't expect much. First week we got 9 reviews. That was more than the previous 6 months combined."
Omar Shaikh
Owner · Precision Auto Detail"Setup was like 10 minutes. I was skeptical but it's been running itself for 4 months."
Nadia Leblanc
Owner · Studio Nadia Aesthetics"Our booking rate from Google went up 40% over three months. iducomm is the only thing that changed."
Claire Bouchard
Practice Manager · Elmwood Dental"Someone left 2 stars through private feedback. We called them, sorted it out, they came back and became a regular. That would've just been a public 2-star otherwise."
Marco Rossi
Co-owner · Rossi Trattoria"We're a small family restaurant. Had 28 Google reviews after 5 years. Three months in, we're at 160 and packed on weekends."
Priya Sharma
Director · Maple Wellness Spa"The private feedback showed me two staff issues I wasn't aware of. Fixed both. Rating went up and the team is happier too."
Tyler Morrison
Founder · Morrison Fitness"I used to dread checking our Google listing. Now I look forward to it. We went from 4.0 to 4.8."
Claire Bouchard
Practice Manager · Elmwood Dental"Someone left 2 stars through private feedback. We called them, sorted it out, they came back and became a regular. That would've just been a public 2-star otherwise."
Marco Rossi
Co-owner · Rossi Trattoria"We're a small family restaurant. Had 28 Google reviews after 5 years. Three months in, we're at 160 and packed on weekends."
Priya Sharma
Director · Maple Wellness Spa"The private feedback showed me two staff issues I wasn't aware of. Fixed both. Rating went up and the team is happier too."
Tyler Morrison
Founder · Morrison Fitness"I used to dread checking our Google listing. Now I look forward to it. We went from 4.0 to 4.8."
Dr. Amir Patel
GP · Westside Family Clinic"My receptionist used to awkwardly ask patients to leave reviews. Now she doesn't have to. The text goes out automatically."
Jess MacLeod
Owner · Roots Hair Studio"3.9 stars for two years. Customers told me the service was great but never left a review. We're at 4.7 now."
Danny Kowalski
Owner · Kowalski Auto Repair"We hired an extra mechanic to keep up with new business. Not what I expected when I signed up for a review tool."
Angela Chen
Owner · Bright Smile Dental"The SMS gets a 90%+ open rate. Our customers actually tap the link and leave a review."
Dr. Amir Patel
GP · Westside Family Clinic"My receptionist used to awkwardly ask patients to leave reviews. Now she doesn't have to. The text goes out automatically."
Jess MacLeod
Owner · Roots Hair Studio"3.9 stars for two years. Customers told me the service was great but never left a review. We're at 4.7 now."
Danny Kowalski
Owner · Kowalski Auto Repair"We hired an extra mechanic to keep up with new business. Not what I expected when I signed up for a review tool."
Angela Chen
Owner · Bright Smile Dental"The SMS gets a 90%+ open rate. Our customers actually tap the link and leave a review."
Built for every type of business
Whether you have a customer list or a walk-in counter, iducomm works automatically.
No customer data? No problem.
Generate a branded QR code and print it as a counter card, window sticker, or table tent. Customers scan, rate, and you get the review — or private feedback — with zero contact info needed.
Beauty
One message isn't always enough.
If a customer doesn't respond in 72 hours, iducomm sends a single gentle follow-up. No spam — just one reminder, at the right time. Businesses with follow-ups collect 40–60% more responses.
Maple Beauty:
Hi Sarah, thanks for visiting! Share your experience: iducomm.com/r/x7k2
Monday · 3:15 PM
Maple Beauty:
Hi Sarah, just following up — we'd still love to hear! iducomm.com/r/x7k2
Thursday · 3:15 PM
Review left on Google
Thursday · 4:02 PM
Businesses with follow-ups collect 40–60% more responses
Know the moment something goes wrong.
When a customer leaves private negative feedback, you get an instant email. Fix the issue before it becomes a public one-star review. Respond while it still matters.
Marc left unhappy
Wait time was too long. No one ever asked how it went.
"Waited 30 minutes past my appointment time with no explanation. Will not be back."
Public · Permanent · You never knew it was coming
Everything in one place.
Nothing you don't need.
See every customer, every campaign result, every piece of private feedback — in a dashboard built for business owners, not developers.
Good morning 👋
Maple Beauty Studio · Toronto, ON
Same result. A fraction of the cost.
Enterprise review platforms charge $300–600/month. iducomm gives you the same core workflow at $39 — built specifically for small businesses.
| Feature | iducomm✦ | Birdeye | Podium | DIY (manual) |
|---|---|---|---|---|
| SMS + Email review requests | ||||
| Google review deep-link | ||||
| Private feedback capture | ||||
| Negative review filter (compliant) | ||||
| CSV customer import | ||||
| 14-day free trial | ||||
| Setup time | < 5 min | Hours | Hours | Ongoing |
| Starting price / month | $39 | $299 | $399 | Free |
| Contract required | ||||
| CASL & TCPA compliant |
Your customers' data is safe with us.
And we can prove it.
You're trusting us with your customers' contact information. We take that seriously — not with vague promises, but with specific, verifiable practices.
Encrypted in transit & at rest
All data is encrypted using TLS 1.3 in transit and AES-256 at rest. Customer phone numbers and emails are never stored in plain text.
We never sell your data
Your customer list belongs to you. We don't share, sell, or use it for any purpose outside of sending the messages you configure.
Isolated per business
Each business account is fully isolated. No other user, business, or employee can access your customers or feedback.
CASL & TCPA compliant
Every message includes a one-tap unsubscribe. We log opt-out requests and honour them immediately — compliant with both Canadian CASL and US FCC TCPA regulations.
Delete on request
Any customer can request to be removed. You can also export or permanently delete your entire dataset from the dashboard at any time.
Hosted on enterprise infrastructure
Built on Vercel and Neon — infrastructure trusted by thousands of production applications with 99.9% uptime SLA.
Questions about data handling? Read our full privacy policy or contact us directly — we respond within 24 hours.
Start free. Upgrade when
you're ready.
No credit card. No time pressure. Upgrade only when you've seen the results yourself.
Free
Start collecting reviews today. No card, no commitment.
Free forever
- 30 customer requests / month
- SMS channel
- Google review funnel
- Private feedback capture
- 1 campaign
- "Powered by iducomm" branding
Starter
For growing businesses ready to collect reviews at scale.
Cancel anytime
- 150 customer requests / month
- SMS + Email channels
- Google review funnel
- Private feedback capture
- Unlimited campaigns
- No iducomm branding
- Basic analytics
- Email support
Growth
More reach, better insights, faster results.
Cancel anytime
- 500 customer requests / month
- Everything in Starter
- Custom SMS & email templates
- Feedback trend reports
- Campaign scheduling
- Priority email support
Pro
For multi-location businesses or high-volume providers.
Cancel anytime
- Unlimited requests / month
- Everything in Growth
- Up to 3 locations
- Feedback analytics
- Dedicated onboarding call
- Priority support
Prices in USD. SMS delivery for Canada & USA. No hidden fees. No contracts.
Questions answered
Everything you need to know before starting.
Your next 5-star review
is one SMS away.
Join hundreds of Canadian businesses growing their rating on autopilot. 14 days free. No credit card. Cancel anytime.
No credit card · Free forever · Upgrade when you're ready